Our Approach
Understand pain points
We start with getting familiar with your organization’s unique needs and pain points to identify the best approach to the research operation process.
Provide recommendations
We provide a personalized research ops plan containing the team structure, processes, tools, and training recommendation.
Implementation
help
We know that organizational change is hard. That's why we can become part of your team to help pilot the research ops processes, tweaking them where necessary to fit your organization better.
Follow up
Support
We will schedule follow-up sessions where we evaluate progress and provide additional recommendations or help.
Areas of Research Ops Support
Research strategy
Identifying what type of research your organization needs to be doing and what resources you need.
Acquiring research talent
Hiring, onboarding and training new research talent.
Research process and tools
Setting up processes and identifying tools that will make your team more efficient.
Research participants
Setting the process of recruiting, screening, and scheduling research participants and guidelines for consent, privacy, and information storage.
Knowledge base
Identifying processes and platforms for collecting, synthesizing, and sharing research insights.
Advocating research
Defining, sharing, and socializing the value of user research throughout the organization.