Common UX Challenges We Solve

Land first User Experience Designer role

You took training and have some case studies, but recruiters aren't responding. Or if you are hoping to transition from a different field. Our coaches can help develop a portfolio and job search strategy and prepare for the interview.

Grow into a more senior UX Role

You want to become a more senior UX designer but are unsure how to do so. Our UX design coaches can help you improve your skills, master strategic thinking and leadership skills, and influence cross-functional teams.

Navigating non-UX-friendly companies

If you work with a team that doesn't understand the impact of UX, our coaches can help you advocate for the value of UX and drive a more customer-centric culture.


How it Works

All the coaching sessions start with virtual Free Discovery call where we’ll decide if our coaching services are the right path forward and then schedule future sessions.

 

Free One-on-one Initial Discovery Session

30 - 60 minutes
The focus of the discovery session is to determine if our coaching service is the right path forward to achieve your goals.

On-Going
Coaching Sessions

Typically 60 minutes
On-going UX design coaching sessions are scheduled after the discovery call where we can work together to achieve your goals.

 

Coaching Packages

One Week Package

Solve a very specific
challenge

  • One 1-hour scheduled virtual session with the Coach

  • Unlimited emails for 7 business days with a timely emailed response

$400

Quarterly Package

Address a multi-step challenge or aspiration

  • Three 1-hour scheduled virtual sessions with the Coach. Sessions are scheduled at one-month intervals.

  • Unlimited emails for 90 days with a timely emailed response

  • Two 30-minute ‘Emergency Calls’ scheduled as quickly as practicable!

$1,000

Intensive Package

Solve a complex, challenge NOW!

  • Four 1-hour scheduled virtual sessions with the Coach are scheduled at weekly intervals.

  • Unlimited emails for 30 business days with a timely emailed response

  • Two 30-minute ‘Emergency Calls’ scheduled as quickly as practicable!

$1,300

We can also develop a custom package that will meet your needs. Contact us with more information.

Paid after the discovery call and in advance of our coaching session.


Meet Your Coaches

 
Serene Mireles Design Leader and Coach

Serene Mireles

Serene is a design leader with over twenty years of experience coaching, mentoring, and leading Designers and Researchers. She has been recognized for her human-centered approach to leadership and design.

Serene’s Linkedin Profile

Irina Lasselle Research & Design Leader and Coach

Irina Lasselle

Irina is an accomplished researcher and strategist with many years of experience coaching, mentoring, and leading Designers and Researchers. She has been recognized for her ability to create and develop impactful Design and Research teams at companies of all sizes, from startups to large enterprises. 

Irina’s Linkedin Profile

 

Testimonials

Serene has had an immensely positive impact on my career.
— Product Designer
I appreciate all of the mentorship Irina has provided me over the last few years.
— Lead Designer

FAQs

  • All UX design coaching sessions are tailored to specific needs:

    • New UX designers who are looking to get their first job

    • Professionals who are trying to transition from a different field (visual design, research, product management, and development)

    • Mid-level designers who are trying to get into more senior roles

    • Designers who struggle with buy-ins from their teams or stakeholders

  • UX coaching offers personalized guidance tailored to your challenges and needs. Some benefits are:

    Grow in Your Career
    Research has shown that Designers who receive coaching or work with a mentor demonstrate progress and advancement. Coaching provides a unique mirror—revealing insights others might not share—and helps you understand why you feel stuck.

    Address Your Challenges
    Developing a solid plan to tackle your challenges starts with determining what options exist and then evaluating the consequences of each. Working with an effective coach will help you make better decisions.

    Become a Better Designer
    Working with a coach who empowers you will help build your confidence, overcome challenges, and become a more influential Designer. 

    Coaching arrangements can be one-time challenges or ongoing as the coachee requires guidance along their development path.

    By helping the coachee see themselves from someone else's perspective, they realize the root cause of their challenges and identify actions they can take.

  • One-on-one coaching is highly effective for personal and professional growth. Coaches offer tailored guidance, addressing specific needs, challenges, and goals. Regular sessions provide accountability, ensuring follow-through on actions and commitments.

  • The focus o the free discovery sesson is to determine if our coaching serice is the right path forward to achieve your goals.

    Together we will:

    • Develop a clear image of your goals and determine where are are stuck.

    • Define the scope of the challenge that we will work together to tackle

    • Define how we will proceed together to work on solving the challenge, including the logistics and pricing.

    • If, at any point, either of us determines this is not a great fit to help you move forward, there is no further obligation.

  • In the coaching session, we identify the challenges you want to address, create an action plan, and track your progress.

  • Unlike a UX design course, which follows a strict curriculum, UX design coaching is personalized to your needs.

  • The timeline can vary based on the individual's starting skill level, the specific goals of the coaching, and how consistently the learned concepts are applied. The coachees may begin to notice improvements within a few weeks. More significant changes, such as enhanced skills and a deeper application of UX methodologies, may take several months.


Have Questions or Need to Schedule a
Free Discovery Call? Let’s Talk!

 

Want to learn more about breaking into UX? Check out our Blog